Credit Card Processing Services (CCPS) strongly
believes that honesty is the best policy. We are pleased to be able
to communicate this to our merchants and prospective merchants in
writing.
1. Credit Card Processing Services, Inc. is a registered
ISO/MSP of HSBC Bank USA National Association, Buffalo, NY
and we strictly follow the rules and regulations of this fine
organization as well as those of MasterCard and Visa.
2. Credit Card Processing Services does not post teaser rates
on our website, as other companies do. We want our merchant to
know that the interchange rules established by MasterCard and
Visa are extremely complicated and are composed over 100 pages
of rate categories. CCPS gives all of our merchants the option
of signing up for a tiered program such as qualified, mid-qualified,
and non-qualified or an interchange
plus rate structure. Although interchange plus is more complicated
to understand and explain we want you to know that in most cases
this is your lowest cost option. We would be happy to explain
it to you if you give us the time.
3. Credit Card Processing Services does not lease terminals or
other equipment and has not done so since around 1996. Although
other companies in the business believe in leasing we do not.
We think that leasing is rarely the best or most cost effective
way for a merchant to obtain equipment and we do not feel good
knowing that a merchant who signs a lease typically enters a non-cancelable
agreement usually lasting for four years and costing thousands
of dollars. We believe that a free
terminal placement, month to month rental, free reprogram
of existing equipment, or a low cost equipment purchase are always
your best options.
4. What does FREE mean in our free terminal placement program
offerings? It means that for every one of our merchants who signs
up for this program and is approved our processing partner will
ship at no cost to our merchant the equipment promised. Our merchant
can then use this equipment for as long as they continue to process
with our processing partner. We will fully support the equipment
and will replace it up to twice per year at no cost should it
malfunction and cannot be easily fixed over the phone. At any
point in time our merchant is welcome to return the equipment
and we will even send a call tag or return label so there is no
cost of returning the equipment.
5. We provide to our merchants the full and complete terms
and conditions of their merchant agreement. This is required
by MasterCard and Visa, our sponsoring bank, and federal law.
So always make sure that you receive this important paperwork.
Whether you sign up with us or another company it is your legal
right and our obligation to get you a copy of what you signed.
Because the fine print on the terms and conditions doesn’t
fax very well we are happy to provide them here on our website
for you to print yourself. In addition, you are sent a complete
copy of all of your paperwork in your welcome package that is
sent to you via FedEx.
6. CCPS is confident that the service that we will provide your
business is personal, professional, and very competitively priced.
We are thrilled that Credit Card Processing Services has a very
low attrition rate which we credit to our honest low cost upfront
pricing and attentive personal service after the sale. Over the
past decade plus we are proud to have had the opportunity to be
able to assist several thousand businesses, both existing and
new, setup their merchant accounts. Our goal is that every one
of our merchants is satisfied with the program that they are on
and as such CCPS will never charge you an early termination or
cancellation fee if you leave our company for another one. So
be assured that we will never lock you into a long term agreement
that you can’t get out of such as ones that other companies
have resorted to and which has given the merchant account industry
a bad name.
It is our sincere hope that our full disclosure helps in your decision
to choose Credit Card Processing Services as your merchant account
provider. Please feel free to contact Kevin
Aniess with any questions or comments that you might have.
